Online and Mobile Tools

Cadillac recognizes the importance of car care and makes it easy for customers to find service information. From online tools to in-person service, Cadillac employs a variety of methods to ensure customers are well-informed about their vehicle’s requirements.

The MyCadillac app acts as a centralized digital platform where Cadillac drivers can view maintenance alerts. This mobile app sends personalized notifications about routine services, recalls, and maintenance requirements based on the car type and mileage. In addition to this, the app allows scheduling of maintenance bookings with local Cadillac dealerships, check special deals, and monitor the health of their vehicle.



The Cadillac Owner Center, accessible through Cadillac's official website, works alongside the app by offering more in-depth resources such as PDF guides, maintenance schedules, and warranty details. It enables users to monitor of their vehicle’s service history and provides information on approved service centers.

Dealership Communication

Cadillac's service center chain plays a key role in sharing maintenance guidance to owners. During visits, the technicians explain recommended maintenance tasks and address potential issues with the driver. They provide a detailed breakdown of what the procedure includes, the expected duration, and the expenses. Dealerships also ensure that service records are updated digitally, making it easy for users to view the complete history of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are equipped with advanced onboard systems that provide service reminders and notices directly on the vehicle's dashboard. These notifications are based on the vehicle’s mileage and driving habits, making certain that drivers are reminded when it’s time for tasks such as oil changes, tire inspections, or brake service. The in-car system offers a detailed description of each alert, including what needs to be serviced and its necessity for the vehicle’s life and optimal operation.

Printed Guides and Manuals

For owners who prefer traditional resources, Cadillac provides paper owner’s manuals that feature a detailed maintenance schedule, tips for upkeep, and fluid specifications. These manuals cover topics such as tire maintenance, fluid types, and routine maintenance, giving owners a comprehensive guide to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's online platform hosts a variety of instructional content and how-to guides that cover common maintenance tasks, such as checking fluid levels, changing a tire, or understanding dashboard warning lights. These tools enable users to be proactive about their vehicle's care while learning about the significance of following a recommended maintenance schedule.